Human AI Cooperation and Interaction Lab
"Like in human teams, the challenge is to create mutual trust between humans and robots" (Tranlated from this article)
In our Human-AI and Human-Robot Interaction lab, we investigate the interaction of humans and artificial intelligence using application areas such as human-robot interaction and technologies such as chatbots. We investigate how humans can interact with AI-based agents and what impact this has on work, learning and cooperation.
Our work is driven by the idea of "Human-Centered AI" (Riedl 2019), i.e. human-centered artificial intelligence. With this paradigm, artificial intelligence mechanisms and robots are designed with the awareness that they are part of a larger (socio-technical) system. Artificial intelligence and robots thus need to both understand socio-cultural aspects of human behavior and be understandable and transparent to humans who interact with it.
In Human Robot Cooperation we investigate how humans and robots can act as teams and work together. This includes questions on whether and how insights from cooperation research such as forming trust in teams can be transferred to human robot teams. The goal is to build human robot teams that interact reciprocally.
For chatbot technology, we investigate according to the idea of human-centered artificial intelligence how they can be designed as cooperation partners. To this end, we are working on questions such as how and whether chatbots should be visualized, how emotion recognition can improve the interaction with chatbots, and how a transfer of control between humans and chatbots in tasks is possible.
